Start with what your customers need to find
We begin by understanding your audience, services and the enquiries you want the site to generate. We review existing content, brand materials and any examples you would like us to consider. We then map the pages, navigation and main user journeys. The aim is to make it straightforward to understand a service, find a relevant document or contact your business. Future services and languages are planned into the structure.
- Page map, content scope and priorities
- Contact forms, quote requests and other enquiries
- A structure that supports additional services and languages
Clear design that works on mobile
We choose colours, typography and imagery to suit your brand, and design menus, text, cards and forms for mobile and desktop use. Development considers heading structure, contrast, keyboard access and visible focus indicators. We write clear content and plan translation alongside the layout. Multilingual projects account for local wording, changes in text length and right-to-left layouts where needed.
Build the site and check the enquiry journey
For business websites, service catalogues and enquiry-led projects, we choose a technical approach around the agreed requirements. Forms, notification addresses and integrations are set up within that scope. Before launch, we check pages, links, form validation and screen sizes. We coordinate the steps needed for the domain, HTTPS and publication. When replacing an existing site, we plan to retain addresses or introduce suitable redirects. Account ownership, access and handover materials are set out in the project agreement.
Prepare the site for search engines
During the build, we consider page titles, descriptions, canonical URLs, sitemaps and indexing settings. Links between language versions are created only for pages that are available. Important content and links should be accessible to search engines. Further SEO and work on visibility in AI-assisted search can be agreed separately. We do not promise search positions or inclusion in a particular AI answer. The quote specifies post-launch support, content changes and the maintenance period so that responsibilities are clear.
Details we check
- Navigation, links and main user journeys
- Mobile layouts, readability and keyboard access
- Form validation and notification delivery
- Titles, canonical URLs and indexing settings
- Reciprocal links between available language versions
Information to prepare
- Tell us about your business, audience and the purpose of the site.
- Share your existing website, logo and brand materials.
- List the pages, languages and example websites you have in mind.
- Specify the domain, hosting access, target date and required integrations.
Frequently asked questions
01Can you refresh our existing website?+
We can review its structure and available access before agreeing the scope. We explain the suitable options for content, design or technical changes at quotation stage. Custom software and integration requirements are assessed separately.
02Can the website and translation be handled together?+
Yes. Page structure, translation, localisation and language switching can be planned as one project. We agree the languages based on the services required and the content review available. Not every page needs to be published in every language.
03Are the domain, hosting and ongoing maintenance included?+
These items are listed separately in the quotation. Domain, hosting, licence and third-party service costs depend on the chosen setup. The duration, scope and response arrangements for maintenance are agreed for the project.
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